'What's that white stuff in your hair?' Francie Freeman asks her mother Anthea.
Francie stands above her mother who sits on the floor making a rainbow coloured hippopotamus from Francie's play dough.
'Probably dandruff, darling. I need to use more conditioner. It's just that my scalp gets too dry sometimes.'
'I think I get too anxious about things. I'm not sure.'